ProParent App – Privacy Policy

About ProParent

ProParent is a mobile application provided by EDUBest Technologies under a SaaS (Software as a Service) model. The app is designed exclusively for parents and guardians to view and monitor their child’s academic and school-related information.

Using the ProParent App, parents can access student attendance, academic progress, examination results, homework/diary, fee details, notifications, announcements, and other school-shared information.

There is no public sign-up available in the app. All parent accounts are created, verified, and managed by the respective school administration through the EDUBest Web Application.

Purpose of This Privacy Policy

This Privacy Policy explains how ProParent collects, uses, stores, and protects user information when parents or guardians use the ProParent mobile application.

Information Collection and Use

We collect only the information necessary to provide secure access and meaningful academic insights to parents. All information is provided and managed by the school administration through the EDUBest School Management System.

Types of Information Collected:

The ProParent App does not collect biometric data, real-time location, microphone data, or unnecessary personal information.

Authentication & Account Management

User authentication is handled securely through credentials issued by the school. Parents can only access information related to their own children. EDUBest does not allow anonymous access, social login, or self-registration.

Camera, Location & Device Permissions

The ProParent App does not require camera or location access for its core functionality. Any optional permission requested by the operating system is used strictly for app functionality (such as notifications) and not for tracking purposes.

Attendance & Academic Data

Attendance, results, and academic records displayed in the app are entered and maintained by the school administration or teaching staff. ProParent only displays this information securely to authorized parents.

Notifications

The app may send push notifications related to attendance updates, homework, results, fee reminders, announcements, or important school messages. These notifications are informational only and not used for advertising.

Log Data

In case of application errors or crashes, we may collect limited technical data such as device type, operating system version, IP address, date/time of error, and basic logs. This data is used strictly for troubleshooting and improving app stability.

Cookies

The ProParent mobile application does not use cookies. Any external school portals accessed outside the app may follow their own privacy policies.

Data Sharing & Service Providers

We do not sell, rent, or share personal data with third-party advertisers or marketing platforms. Data may be processed by trusted service providers solely for:

All service providers operate under strict confidentiality agreements.

Security

We use industry-standard security practices including HTTPS, SSL encryption, secure APIs, and access controls to protect user data. While we take strong measures to protect information, no method of electronic storage or transmission is completely secure.

Access Control

Parents can only view data related to their own children. School administrators control what information is published and visible. EDUBest staff does not access student or parent data unless required for authorized technical support.

Account Deletion & Data Removal

Parents who wish to deactivate or delete their account must contact the school administration. Upon official request and approval, EDUBest will permanently remove the associated user data from its systems.

Children’s Privacy

ProParent is designed for parents and guardians. Student data displayed in the app is provided by schools with parental consent. EDUBest does not knowingly collect personal information directly from children.

Links to External Sites

The ProParent App does not embed third-party websites. If a school provides external links, EDUBest is not responsible for the privacy practices or content of those external services.

Data Retention

Student and parent data is retained only while the school remains an active EDUBest client. Upon service termination or official request, all data is securely deleted as per contractual obligations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

Email: edubestcloud@gmail.com
Alternate Email: hasnaindnp@gmail.com